Resources Library by ANA

Differentiation through customer service

Deregulation in financial markets has led to explosive change in the structural make-up and marketing behaviour of financial institutions. This observation is critically important if we are to try to assess the future direction of marketing in this...

Catalogue: Seminar 1988: Research For Financial Services

Authors: Simon Chadwick, Peter J. Hayes

June 15, 1988

Japanese consumers, and introducing foreign products/brands into Japanese market

Japanese enterprises are approaching business and marketing activities through an international perspective. The internationalized conditions of the environment have made consumers more receptive to foreign products. Foreign products in the Japanese...

Catalogue: ESOMAR/JMA/ARF Conference 1988: Innovation In Marketing, Advertising And Research

Author: Sadafumi Nishina

Company: Dentsu Macromill Insight

June 15, 1988

The changes in sexual mores in the1980's as a result of the arrival of AIDS

AIDS is a topic that can potentially affect every member of the Conference. It is probably the major health hazard that European governments have had to face this century. Since the Autumn of 1985 reflexions has been involved in researching the issue...

Catalogue: ESOMAR Congress 1987

Author: Chris Stride

September 1, 1987

What we have learned from researching AIDS

This paper is a case history setting out what we have learned from a major programme of research into public knowledge, attitudes and behaviour in relation to the disease AIDS, with the emphasis on research methodology. The research was commissioned...

Catalogue: ESOMAR Congress 1987

Authors: John A. Samuels, Simon J. Orton

September 1, 1987

Findings from ad tracking

We instinctively feel that advertising awareness should have some place in assessing advertising. However, there have been many reports of researchers failing to find a relationship between advertising awareness and attitude change, and the...

Catalogue: ESOMAR Congress 1987

Author: Gordon H. Brown

Company: KANTAR TNS Malaysia

September 1, 1987

The contribution of market research to the programme planning of an independent local radio station

This paper describes and discusses a survey conducted by Kay Brandon on behalf of Radio Haliam with the objectives of assessing the success of the Station's programming strategies in meeting the needs of the adults living in the transmission area,...

Catalogue: Seminar 1987: The Application Of Research To Broadcasting Decisions

Authors: Keith Skues, Kay Brandon

June 15, 1987

What happened in Norway when satellite television arrived

In Norway, the appearance of satellite television has lead to a fundamental change in the attitude towards television in general. While formerly considered a cultural threat, it is now only foreign television which is perceived in that way. National...

Catalogue: Seminar 1987: The Application Of Research To Broadcasting Decisions

Authors: Sissel Lund, Asle Rolland

June 15, 1987

Attitude segmentation as contained in the single source approach exemplified by environment consciousness

It is a well known fact that environmental consciousness as a social trend has been gaining ground for several years. A large amount of survey results consistently show an immense increase. A GfK survey, in which people were asked to spontaneously...

Catalogue: Seminar 1987: Improving The Use Of Consumer Panels For Marketing Decisions

Authors: Wolfgang Adlwarth, Fawzia Vardag

June 15, 1987

A cross-national view of consumer predispositions toward products from foreign countries

This paper discusses aspects of the "country-of-origin", or "made in", concept. This refers to the notation included on the labels of products that are sold in countries different than their country of manufacture. Although this is a legal...

Catalogue: ESOMAR Congress 1986: Anticipation And Decision Making

Authors: Nicolas Papadopoulos, Louise A. Heslop, Françoise Graby, George Avlonitis

June 15, 1986